Family Struggles To Pick Up Pieces After Tornado

VICTORY TO THE BULLS? A FAMILY DEVASTATED BY A TORNADO TURNED TO THEIR HOMEOWNERS INSURANCE FOR HELP.

WHEN THAT FAILED, THEY CALLED US TO INVESTIGATE.

IN HIS ORIGINAL REPORT WE EXPOSE THE LIVING CONDITIONS AND STRUGGLE TO REBUILD.

THERE IS MOLD ALL OVER THE HOUSE.

Reporter: THEY ARE VICTIMS OF A TORNADO.

THEIR HOME WAS IN THE PATH OF A TORNADO THAT FOR THROUGH COAL CITY DESTROYING HUNDREDS OF HOMES.

IT WAS AN F3.

YOU CAN HEAR THE WIND IN THE BASEMENT.

THE HOUSE WAS SHAKING.

THE BACKDOOR BLEW OFF.

Reporter: THEY SAY HEAVY WINDS THROUGH A MASSIVE TREE INTO THEIR HOME CAUSING DAMAGE TO THE ROOF WALLS AND FOUNDATION.

EVERY TIME IT RAINS WE HAVE WATER THAT COMES BETWEEN THE WALLS.

Reporter: WHEN THE TREE WAS UPROOTED A RUPTURED THE MAIN WATERLINE.

THE BASEBALL IS FLOODED AND IT UNDERMINED THE GROUND AROUND THE FOUNDATION.

THE HOUSE SHIFTED HIS WEIGHT.

Reporter: THEY CAME TO US FOR HELP BECAUSE THE TORNADO HAPPENED IN 2015.

THE INSURANCE COMPANY HAS NOT PAID THE CLAIM.

THE TURNERS SAY STATE FARM HAS DENIED DELAYED AND NOT PAID THE CLAIM BUT THE COMPANY IS ARGUING DID NOT COVER WATER OR MOLD DAMAGE.

THE FAVORITE LINE IS THAT IT IS IN THE POLICY.

WHEN IT IS THE FAULT OF THE STORM WHERE THE MOLD CAME FROM THAT SHOULD BE COVERED.

Reporter: IT HAS BEEN CONDEMNED? TWICE.

Reporter: A CALL CITY INSPECTOR EVEN DEEMED IT AN UNSAFE STRUCTURE.

AND UNFIT FOR HUMAN OCCUPANCY.

THE COAL CITY MANAGER SAID MORE DAMAGE IS OCCURRING TO THE HOME EVERY TIME IT RAINS.

IT NEEDS TO BE FIXED.

ALL THE BUCKLING IS FROM THE TORNADO? WHEN HE CAME THIS WAY IT SHIFTED AND PUSHED THE WHOLE HOUSE THAT WAY.

Reporter: THEY SAY THE 19 MONTH DELAY HAS CAUSED THEM RESPIRATORY PROBLEMS.

WHEN YOU HEAR YOUR WIFE COUGHING ALL NIGHT — PANIC.

VERY FRUSTRATING.

YOU THINK YOU PAY FOR YOUR INSURANCE AND THEY WILL BE THERE FOR YOU WHEN SOMETHING DRAMATIC HAPPENS.

WE DID NOT HAVE THAT.

A PUBLIC ADJUSTER WORKING FOR THE TURNERS SAID THE HOUSE NEEDS TO BE REBUILT.

THE TURNERS SAY STATE FARM ONLY OFFERED $13,000 TO FIX THE ROOF.

STATE FARM SPOKESPERSON SAID THEY CANNOT COMMENT ON SPECIFICS BECAUSE OF PRIVACY THAT THEY ARE WORKING TO RESOLVE THIS.

BECAUSE TO ARBITRATION NEXT WEEK.

AFTER THAT THEY MAY HAVE.

Source: Youtube